Shipping policy

At FINBAE, we aim to deliver your order quickly, safely, and efficiently. Please read our shipping terms carefully before placing an order.

1. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timeline

• Standard delivery time is 3–7 business days depending on your location.

• Remote or rural areas may require additional time.

• Delivery timelines are estimates and may be affected by factors beyond our control, such as courier delays or weather conditions.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you confirm your order.

• We may offer free shipping during special promotions.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can track your shipment through the courier partner’s website.

5. Address Accuracy

• Please ensure your shipping address is accurate and complete.

• We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

6. Damaged or Missing Items

• If your package arrives damaged, please take clear photos and share them with us immediately.

• An unboxing video is mandatory to claim an exchange for damaged or incorrect products (refer to our Refund & Return Policy).

7. International Shipping

• Currently, we only ship within India. International shipping is not available at this time.

8. Contact Us

📧 Email: customersupport@finbae.in
📞 Phone: 7705011177